Refund policy
Last updated: 29 September 2026
Returns & Cancellations
- Since our cookies are fresh, perishable products, we do not accept returns or exchanges.
- Orders can be cancelled only if they have not yet been processed. Please contact us as soon as possible if you need to cancel an order.
- Once an order has been processed or shipped, it cannot be cancelled.
Damaged or Incorrect Orders
- If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of delivery with photographs or a video of the package and products.
- We will review the issue and, where appropriate, offer a replacement or refund.
Contact Us
For any questions or requests regarding your order, please contact us at biskitsindia@gmail.com.
